We Are Here For You

6/16/2020 (Permalink)

During these uncertain times if your home or business has been damaged to vandalism SERVPRO of Northeast Mecklenburg is here to help!

Service Response Guidelines

- Within one hour from notice of loss, one of our SERVPRO professionals will contact you to arrange service.

- Within four hours of loss notification, one of our SERVPRO professionals will be on site.

- Within eight business hours of on site arrival, a verbal briefing of the scope will be communicated to the appropriate person.

Vandalism Damage Do's and Don'ts

Do

• Hose or wash egg or other residue damage from building exterior as soon as possible
• Carefully vacuum glass particles from carpets and upholstery 
• Save containers revealing the ingredients of products used in vandalism damage.
• Record all damage and photograph when possible.

Don't

• Attempt to remove ink, paint, or cosmetic stains.
• Operate damage lamps or appliances.
• Discard broken or damaged pieces from porcelain, furniture or other contents that may be used for repair.