The Emergency Ready Plan Advantage | SERVPRO® Downtown and East Charlotte

7/25/2023 (Permalink)

Stay a step ahead of unexpected events-have a plan of action before you need it with SERVPRO® of Downtown & East Charlotte's Emergency Ready Plan!

Does your commercial property have an Emergency Ready Plan (ERP) in case of a loss event? Did you know that SERVPRO® of Downtown and East Charlotte offers an entirely free program called the Emergency Ready Plan (ERP)?

Why use the SERVPRO® of Downtown and East Charlotte Emergency Ready Plan?

• A no-cost assessment of your facility
• A concise Profile Document that contains only the critical information needed in the event of an emergency.
• A guide to help you get back into your building following a disaster.
• Establishes your local SERVPRO® of Downtown and East Charlotte as your disaster mitigation and restoration provider.
• Identification of the line of command for authorizing work to begin.
• Provides facility details such as shut-off valve locations, priority areas and priority contact information.
• Easier insurance claims process.

How Does ERP Work?

If you wanted an ERP completed on your commercial property, we would send out one of our sales representatives to walk the property with the owner or property manager (someone who knows the property very well). Our sales representative will document the building with photos and make notes of square footage, water shut off, and other information for our technicians to know where everything is and how to operate efficiently as soon as possible. After the ERP has been completed, we can either give you a folder with all the information or digitally share a folder so that if you are not on the property during an emergency, someone in the office can be ready.

How Effective is the ERP?

The ERP plays a crucial role in kick-starting the process of getting you and your business back in safe operation as soon as possible. Our technicians will have all the information they need on the building before arriving. They will be able to jump into action much quicker than having to show up to your business and observe the area and the loss together.

Interesting in setting up an ERP at your Charlotte business? Call SERVPRO® of Downtown and East Charlotte today – (704) 529-9963.

Team Bowen Expands SERVPRO® Franchise Territory into Charlotte and Surrounding Communities

7/15/2022 (Permalink)

“Here we GROW again! Team Bowen is ready to make it “Like it never even happened®.”

Team Bowen is excited to announce our expansion in Charlotte, North Carolina, which will add to the existing SERVPRO franchise in East Mecklenburg/Matthews. East Charlotte, Northeast Mecklenburg County, and South Mecklenburg County are now a part of the Team Bowen franchise. This means over 250,000 additional households and 8,000 businesses will receive support when in need of emergency response due to fire, water, or mold damage.

These additions are part of our commitment to helping our local communities flourish. We are available 24/7, 365, and are ready to take your call. Although we can’t prevent a disaster, we are ready for whatever happens!

“We are humbled yet excited to continue to grow and expand our market presence in the Charlotte community,” Bruce Bowen, CEO of Team Bowen, commented. “Our team of quality people who focus on excellent service, fairness, and mutual respect, have allowed us to expand our footprint and still provide that same quality service throughout the southeast. These locations are key to our regional coverage. Whether it is a storm event or a complex commercial/industrial loss, quick response time is critical. Our team has the resources, manpower, and equipment necessary to respond to these specific situations. We are the National Disaster Recovery Team.”

About SERVPRO®

For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, and biohazard and pathogen remediation. SERVPRO’s professional service network of more than 2,000 individually owned and operated franchises spans the United States and Canada, responding to property damage emergencies large and small – from million-square-foot commercial facilities to individual homes. When disaster strikes, homeowners, business owners, and major insurance companies alike rely on SERVPRO® to make it “Like it never even happened.”

SERVPRO® Team Bowen

In 1977, Barry and Beth Bowen decided to follow their passion for service to others with their careers and set out on a mission to build a reputable and respected property damage restoration company in Tuscaloosa, AL. Having grown up entrenched in the family business, it was no surprise when the current owners, Bruce and Brian Bowen, took over in 2004. Now based in Montgomery, AL., the Bowen Team has franchise locations in Montgomery, AL., Norcross, GA., Charleston, SC., and Charlotte, NC. Today, due to their continued dedication and hard work, we are a leader and trusted name in mitigation, remediation, restoration, reconstruction, and premier cleaning throughout Southeast and U.S.

Our team has more than a century of combined restoration experience. Each team member is equipped with unique and practical skills to excel in every project and exceed the expectations of our customers. Furthermore, we have an extensive inventory of restoration equipment designed to improve the efficiency and effectiveness of every facet of mitigation and reconstruction for damaged homes and businesses that we serve, no matter how big or how small.

Click below to find more information on our expansion:

SERVPRO East Charlotte

SERVPRO South Mecklenburg County

Why We Are Faster to Any Size Disaster™

7/7/2022 (Permalink)

SERVPRO of East Charlotte is Faster to Any Size Disaster™

Why is SERVPRO of East Charlotte Faster to Any Size Disaster™? We offer 24 hour Emergency Service to your East Charlotte, NC home! Water can cause damage very quickly, that is why it is so important to begin remediation immediately. The clock is ticking and it is easier, more cost effective, and more efficient to mediate your water loss as soon as possible.

What will the rogue water do? Here is the usual timeline:

• Within minutes of water entering your East Charlotte, NC, home water contamination begins to spread, furniture finishes become damaged and begin to leach into fabrics.

• Within hours furniture soaking in water will begin to swell and delaminate, causing permanent damage, odors are amplified by the humidity, dyes begin to bleed.

• If water has not been removed in days, fungi will begin to appear, wood floors and structures will begin to warp and be rendered unsalvageable, paint and wallpaper will begin to peel. 

Water can cause damage very quickly, which is why it is so important to begin remediation immediately. If your East Charlotte, NC, home has experienced a water disaster remember, SERVPRO of East Charlotte is, Here to help. Need Emergency Service? Call Us 24/7 – (704) 529-9963

Thermal Imaging

12/28/2020 (Permalink)

Thermal imaging in a congested garage reporting saturated areas.

As a industry leader SERVPRO of Northeast Mecklenburg County has a lot of specialized equipment, training, and tricks up our sleeve to be able to help you in any sized disaster. One of the biggest tools we use for water damage is a FLIR Thermal Imaging Camera. This thermal imaging shows a differentiation in heat and will easily be able to point out to use any hidden water damage you may not be able to see to the naked eye. When you want to find exactly where the water ran and ensure the home is being inspected thoroughly, especially high reach areas, Thermal Imaging is utilized. Combine that tool, with SERVPRO System knowledge and we will help you take control back and provide the right foundation to repair your home, office, or commercial space

Essential Business

6/17/2020 (Permalink)

SERVPRO of Northeast Mecklenburg County is ready to face any sized disaster that you may face. We are a 24 hour emergency service company that is always ready to give a helping hand. 

During these uncertain times SERVPRO of Northeast Mecklenburg County has stayed open and operational during these trying times and have been working diligently to keep providing our wonderful community a clean and safe environment.

COVID 19 

SERVPRO of Northeast Mecklenburg County works strictly with the CDC guidelines to make sure we properly clean and disinfect your home or office correctly.

Why SERVPRO

Our franchise and the company as a whole will treat your family or business like its our own, you will get the top notch customer service and work completed in a timely manner and done correctly. We are here for you 24/7 and will always be there to make any sized disaster "Like it never even happened."   

Clean Homes Sell Faster

5/7/2020 (Permalink)

SERVPRO has been the industries leader when it comes to cleaning. At SERVPRO of Northeast Mecklenburg County we take pride in every cleaning job! 

Get it clean - Get is sold

Duct and HVAC cleanings are not usually the first thing to come to someones mind when selling a house, if not properly cleaned dirty ducts can circulate odors and contaminants like mold or dust throughout the house.

Our highly trained technicians are prepared to get your ducts in tip top shape and getting your house or rental property smelling good as new. 

Old Paths - New Roads

Carpets take a lot of wear and tear while giving comfort to our feet. If you have to get them to showroom quality we can do that. Our top notch equipment and highly trained technicians are ready and prepared to get your carpet showroom ready with our cleaning services.

Control Moisture - Reduce Mold

Prior to listing a property, the following steps can be taken to reduce the potential for moisture buildup or mold growth. Should a damage event occur, timely response is the key to preventing further damage. Act within the first 24 to 48 hours.

• Correct any water leaks or standing water
• Remove standing water under cooling coils or air handling units
• Properly maintain humidifiers, if used
• Replace wet or visibly moldy insulation materials
• Steam cleaning and other methods involving moisture should not be used on any kind of duct work
• Install a ventilation system

Showroom Quality 

Other services we can other to get your house showroom ready are...

• Upholstery, drapery, and blind cleaning
• Ceiling, wall and hard floor cleaning
• Deodorization