East Charlotte, NC Fire Damage Cleanup and Restoration

Damage caused by a fire is devastating for your family and your home. It’s a stressful and confusing time, so you’ll need a caring expert to guide you through this crisis. Our professionals will always treat you with respect and empathy, and we’ll always treat your home and belongings with great care.

SERVPRO of Uptown and East Charlotte has the water and fire damage training and expertise to help you through this tough time. Once the fire department leaves, your East Charlotte home may suffer from water damage caused by firefighting efforts. We have the specialized fire and water damage restoration training, personnel, and equipment to handle fire and water damage and can quickly restore your home to pre-fire condition.

Please refer to our Fire Damage Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property.

SERVPRO of Uptown and East Charlotte

Fire, Smoke, or Soot Damage? Call Today (704) 529-9963

24-Hour Emergency Fire Restoration Service

Fire emergencies can happen without warning and don’t wait for regular business hours, so we’re ready 24 hours a day, 7 days a week—including holidays. If your East Charlotte home is damaged by fire, we can respond quickly, day or night.

Faster to Any Size Fire Emergency

SERVPRO of Uptown and East Charlotte is dedicated to responding immediately to your East Charlotte fire damage emergency. A faster response is the key to help prevent additional damage and to help reduce the restoration cost.

Locally Owned, with National Resources

SERVPRO of Uptown and East Charlotte is locally owned and operated so we are part of the East Charlotte community too. When you have a flooding or water emergency, we’re already nearby and ready to help. We’re also part of a network of over 2270 Franchises, including special Disaster Recovery Teams placed strategically throughout the country to respond to large-scale fire, water, and storm disasters.

We are proud to serve our local communities:

Highly Trained Water and Fire Restoration Specialists

We are fire damage specialists. We get started quickly to get your home or business back to pre-fire condition. We have specific training and certifications to handle your restoration needs. Learn about our fire and water damage training/certificates.

Our Fire Restoration Process

Every fire damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

We are available 24 hours, 7 days a week. When you call, one of our representatives will ask a series of questions about the fire damage to your home or business. This information helps us respond immediately with all the needed equipment and resources.

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Step 3: Immediate Board-Up and Roof-Tarp Service (if needed)

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot from All Surfaces

Your property’s ceiling, walls, floors, and other surfaces will likely have smoke and soot residue. We’ll use specialized cleaning products, equipment, and techniques to properly clean your home or business. 

Step 6: Cleaning and Sanitizing

We clean and sanitize the restorable items and structures damaged by the fire. Our professionals use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the process or restoring your home or business to its pre-fire condition. Restoration may involve relatively minor repairs, such as replacing drywall and painting, or it could include significant reconstruction of entire rooms.

Trusted Fire Restoration Leaders

If your East Charlotte, NC home has been struck by fire and smoke damage, SERVPRO of Uptown and East Charlotte is ready to go to work. We know that the stress caused from a fire can be as devastating as the structural damage itself. Our team is trained to keep you apprised of the progress we are making on your property and strives to get you back inside as soon as possible.

Reach us at (704) 529-9963 so that we can begin the process of making your fire incident a memory.

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